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August 2018


> Latest Discussions
Mokka @ 08-3-18 13:29
Read: 73   Comments: 1
noobys @ 07-28-18 11:05
Read: 184   Comments: 6
noobys @ 07-28-18 11:03
Read: 137   Comments: 0
noobys @ 07-28-18 11:02
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Primo @ 07-25-18 23:28
Read: 241   Comments: 2
> VIP Gift for All Players
Posted by OneEye - 03-2-18 22:47 - 0 comments
As a gift to our players -- All current VIP members have been given 60 free additional days of VIP. All non-VIP accounts have been given 30 days of FREE VIP.

We are currently working on the payment provider problem and hope to have it resolved soon.
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Posted by GM Quanyin - 11-4-17 13:45 - 0 comments
Look here
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> Ashen Empires - HUGE item sale
Posted by OneEye - 09-5-15 07:58 - 0 comments
We took some of the most popular items and slashed their prices!

Orb Reset 500 to 150
Runeshard - 80 to 50
Berserker Potion Pack - 50 to 30
Summon Corpse - 80 to 50
Advanced Skill Reset - 400 to 100
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> Grab Bag Information
Posted by Dev Fletch - 12-18-13 19:14 - 0 comments
From FAQ: I didn't get my VIP Grab Bag this month.

If you have just purchased VIP for Dransik or Ashen Empires, you will not receive your first VIP Grab bag until 30 days have past. After that you will get your Grab Bags on the first of each month. For example if you bought a 3 month VIP package on May 25th, your first Grab Bag will be issued on June 26th (6am CST), after that you will get the remaining Grab Bags on July 1st and August 1st.

Grab bags are issued automatically, there is no need to send in a support ticket. They always will follow these rules.
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> Account Sharing Reminder
Posted by Dev Fletch - 08-25-13 02:20 - 0 comments
Account Sharing is something we do not support. Account sharing always leads to at best account disputes, thefts, character deletions and scams. It can also lead to charges to credit card fraud, where we have to turn over all information about the account holders to the credit card companies and law enforcement. We have never seen any good come from sharing, only bad. The bad may happen in a day, a week or a year, but it will happen. It always does.

If someone asks for your account info, just say no. You have nothing really to gain and everything to lose.

if you have given someone your account info, change your password ASAP and do not give it out again.
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> Trust Level (Stars) Reminder
Posted by Dev Fletch - 03-31-13 09:49 - 0 comments
Please remember that trust level goes DOWN when add a new credit card.

If you have added a new card, the *ONLY* way to have Trust go back up is to send a ticket from your account and request a Trust Level increase.

We will evaluate the credit card and your history, including if the account has been traded or has any signs of potential fraud, before we RAISE the trust level.

There is also a 7 day wait period from the time you change info on your account (name, address, email, password) to when you are able to trade tokens. This is completely automated and CAN NOT be shortened by us. The hold will be lifted at exactly 7 days from the time you changed your account. Your trust level does NOT go down in this circumstance. Please do not submit support tickets about this.
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> Grab Bag Confusion Cleared Up
Posted by OneEye - 12-3-09 18:29 - 0 comments
There has been some confusion about how and when grab bags are issued. Grab bags are awarded after you have had 30 days of consecutive VIP status. This means if you bought 1 month of VIP on 11/30, you would get the grab bag on 12/30. HOWEVER, if you have had 30 days consecutive at the 1st of the month without getting a grab bag for that month you are awarded one on the 1st.

So if you bought a 3 month VIP on 11/30, you get grab bag #1 on 12/30, #2 on 1/1 and #3 on 2/1. If you buy 3 months of VIP, you will always get 3 grab bags, 6 months will always get 6, etc.
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> FREE VIP Time extended
Posted by OneEye - 04-9-18 12:35 - 0 comments
We have extended the FREE VIP time for Ashen Empires players through the end of summer.

Please enjoy a summer in the lands of Valinor and beyond.

We are working to restore the payment system, but it is turning out to be a large task.
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> Payment Provider Problems
Posted by OneEye - 03-1-18 19:05 - 0 comments
We are working to get our payment system back online.

If you are in danger of losing a house or guild hall, please send me a PM with the account name that holds the deed.
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> February and March Grab Bags
Posted by OneEye - 03-2-17 23:38 - 0 comments
Orb Reset!
Valentine's Day House Pack
Rune Pack
2 Drop Rate Increase

4 Summon Corpse
Greater Potion Pack
2 Lair of Minos Access
Read 3,754 times - make a comment   

Lo-Fi Version Time is now: 15th August 2018 - 04:29 AM