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When posting about launcher issues, please include your OPERATING SYSTEM
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#1
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Ashen Empires Tech Wizard ![]() ![]() ![]() Group: Members Posts: 1,265 Joined: 29-March 08 From: DFW, TX Member No.: 325 ![]() |
Hello everyone!
With the recent changes introduced through the Sand of Creation expansion pack we have been able to improve our quality assurance tools. You will now be able to use the in-game bug reporting option again, found under Game Options. Since not all issues are encountered during the game you can also visit the bug reporting template directly here: https://secure.pixelminegames.com/bugreport.aspx Please remember to follow some simple rules in order to minimize workload and ensure a speedy fix: - Take your time in reporting a bug. We need as much details as you can provide. - Always try to give a clear reproduction path. If we cannot reproduce the problem it will be very difficult for our developers to provide a fix. - If possible, include the coordinates (using a sextant) and a screenshot of the incident. If you are unsure about a bug and would prefer a discussion, simply open a thread in this forum section and a staff member will reply soon. Thanks for playing Ashen Empires! - GM Rauric |
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#2
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Advanced Member ![]() ![]() ![]() Group: Members Posts: 1,278 Joined: 30-March 08 Member No.: 335 ![]() |
Bug Reporting link is bugged, and I have a bug I need to submit.
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#3
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Ashen Empires Tech Wizard ![]() ![]() ![]() Group: Members Posts: 1,265 Joined: 29-March 08 From: DFW, TX Member No.: 325 ![]() |
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#4
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Marketing Manager ![]() Group: Pixel Mine Posts: 1,000,002,022 Joined: 18-November 07 From: Austin, Texas Member No.: 17 ![]() |
Use: https://secure.pixelminegames.com/bugreport.aspx
That link is available when you - Log in to Secure Site - Choose Games - Click on "Report a Bug" at the bottom left hand corner |
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#5
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Ashen Empires Tech Wizard ![]() ![]() ![]() Group: Members Posts: 1,265 Joined: 29-March 08 From: DFW, TX Member No.: 325 ![]() |
updated above, thanks fuji
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Lo-Fi Version | Time is now: 15th February 2019 - 01:56 PM |