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> Improper pricing on website (RESOLVED)
Bojangles
post Feb 12 2016, 12:28 PM
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i was planning on buying 50.00 worth of tokens, how ever it said i don't have 50.00, so i went for the 25.00 one and it charged me 35.04, then i went for the 10.00 one and was charged 15.00 fix your pricing accordingly. because that is some shady ****
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sick
post Feb 12 2016, 01:33 PM
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Priced in the petrodollar.
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alfoid
post Feb 13 2016, 12:04 PM
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50% chance you probably did something wrong or stupid and are blaming the game.
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OneEye
post Feb 15 2016, 06:49 AM
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The prices are in US dollars. i assume you aren't in the US?
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reikoshea
post Feb 15 2016, 08:17 AM
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That exchange rate does seem on par with the Canadian -> US dollar.
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Bojangles
post Feb 15 2016, 12:30 PM
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QUOTE(OneEye @ Feb 15 2016, 06:49 AM) *
The prices are in US dollars. i assume you aren't in the US?


i guess that is the issue then, that's a very steep exchange rate
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Hephaistion
post Feb 15 2016, 08:46 PM
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To be fair that has nothing to do with AE, that's just the economy
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Bojangles
post Feb 16 2016, 10:30 AM
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yeah only thing PMG could really do is put a disclaimer that prices are in the USD, or have drop down menu to change the price accordingly to the country of residence
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OneEye
post Feb 16 2016, 04:17 PM
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QUOTE(Bojangles @ Feb 15 2016, 01:30 PM) *
QUOTE(OneEye @ Feb 15 2016, 06:49 AM) *
The prices are in US dollars. i assume you aren't in the US?


i guess that is the issue then, that's a very steep exchange rate


Unfortunately we have nothing to do with world wide exchange rates or credit card fees. If you buy something for X dollars on our site we get X dollars minus any fees the processing costs.

25 USD is like 34.60 CAD. I assume the other part was a fee from the card. Most pre-paids have fees to use. That's how they make money.
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Dropsun
post Feb 17 2016, 12:33 AM
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QUOTE(Bojangles @ Feb 15 2016, 12:30 PM) *
QUOTE(OneEye @ Feb 15 2016, 06:49 AM) *
The prices are in US dollars. i assume you aren't in the US?


i guess that is the issue then, that's a very steep exchange rate

Canadian dollar is pretty bleh compared to USD and has been for a while, unfortunately. Many online retailers are having to impose pricing changes just for canadians + australians as the disparity is becoming an issue.
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