 Trust Issues. |
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NOTICE
When posting about launcher issues, please include your OPERATING SYSTEM
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 Apr 4 2012, 11:58 AM
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#1
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Newbie  Group: Members Posts: 6 Joined: 14-June 10 Member No.: 5,016  |
I've tried to write support tickets without a response so I figured I would try here.
In brief, I have played Ashen Empires on and off for 2 years. My trust level has never risen over 2 stars. I have never been able to trade tokens within the trade window. This seems like a long time to never of had a trust level over 2 stars. The GM Kardelen replied to my summon GM very quickly, giving me advice to send another support ticket. I have been ignored for almost 2 weeks now. I understand this is not Kardelen's fault and I thank her for responding to my problem. I don't know what to do anymore. This situation is starting to piss me off. |
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Apr 4 2012, 02:19 PM
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#2
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Ashen Empires Co-Lead GM  Group: AE GMs Posts: 3,037 Joined: 11-December 07 From: Shangri-La Member No.: 154 |
OneEye has had family visiting and so has been a little slow on handling tickets. OE informed us today that the oldest unanswered ticket on his list was 8 days old and it wasn't yours. You changed info on your account 3-20-12 which is what reset your trust level. Maybe that's where you are getting the 2 weeks from. If you paged for a GM in that time, that would do nothing to get your situation handled. All GMs can do is ask you to submit a support ticket.
Hopefully OE will be able to help you today. |
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Apr 4 2012, 02:20 PM
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#3
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Advanced Member Group: Members Posts: 3,781 Joined: 6-March 08 From: Ontario, Canada Member No.: 299 |
Check out this thread by OE - http://forums.pixelminegames.com/index.php?showtopic=18668
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