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> Trust Issues.
post Apr 4 2012, 11:58 AM
Post #1


Group: Members
Posts: 8
Joined: 14-June 10
Member No.: 5,016

I've tried to write support tickets without a response so I figured I would try here.

In brief, I have played Ashen Empires on and off for 2 years.

My trust level has never risen over 2 stars. I have never been able to trade tokens within the trade window.

This seems like a long time to never of had a trust level over 2 stars.

The GM Kardelen replied to my summon GM very quickly, giving me advice to send another support ticket. I have been ignored for almost 2 weeks now. I understand this is not Kardelen's fault and I thank her for responding to my problem.

I don't know what to do anymore. This situation is starting to piss me off.
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GM Quanyin
post Apr 4 2012, 02:19 PM
Post #2

Ashen Empires Lead GM

Group: Administrators
Posts: 3,191
Joined: 11-December 07
From: Shangri-La
Member No.: 154

OneEye has had family visiting and so has been a little slow on handling tickets. OE informed us today that the oldest unanswered ticket on his list was 8 days old and it wasn't yours. You changed info on your account 3-20-12 which is what reset your trust level. Maybe that's where you are getting the 2 weeks from. If you paged for a GM in that time, that would do nothing to get your situation handled. All GMs can do is ask you to submit a support ticket.

Hopefully OE will be able to help you today.
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post Apr 4 2012, 02:20 PM
Post #3

Advanced Member

Group: Members
Posts: 3,807
Joined: 6-March 08
From: Ontario, Canada
Member No.: 299

Check out this thread by OE - http://forums.pixelminegames.com/index.php?showtopic=18668
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